Frequently Asked Questions

Something still unclear? Here are the answers to our most commonly asked questions, but for any further assistance, visit our Help Center.

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What are the Satsrefill fees?

You only pay a small fee of $10 for any load amount under $100, anything above $100 we add a small service fee of 6% when creating your Satsrefill Crypto Card, There are NO fees for paying with your card online, there are also NO FX fee when paying in other currencies than USD.

Does the Satsrefill card support 3Ds Secure payments?

Yes, all new cards are issued with 3D Secure. You can now easily pay everywhere online where Mastercard is accepted. You will find your 3DS pin for transaction in your "My Cards" page.

Do I need to preform any KYC?

Satsrefill does not require you to provide any personal information or preform any KYC process.
You can sign-up with just your email.

Does Satsrefill provide plastic cards?

No, at the moment you can only get a virtual Satsrefill Crypto Mastercard Debit Card.

How do I order a Satsrefill Crypto Mastercard Debit Card?

To order a Satsrefill Crypto Mastercard Debit Card, simply sign up for an account on our website and follow the steps to order your card.

What cryptocurrencies does the Satsrefill Crypto Card support?

The Satsrefill Crypto Card currently supports Bitcoin, Ethereum, USDT, USDC, Litecoin, BitcoinCash, Doge, Chainlink, Siba Inu. We are continually working to expand the list of supported cryptocurrencies.

Can I add my Satsrefill Crypto Card to Apple/Google Pay?

No, not yet. But you can try to add your card to 3rd party Apple/Google Pay providers like "Curve".

What are the limits of the Satsrefill Crypto Card?

You can only load your Satsrefill Crypto Card once up-to $5000 USD. You cannot reload your card, once you have created it. Other than these limits, there are no other limits to the card.

Can I pay in any other currency than USD?

Yes, you can pay in any other fiat currency than USD without fees. All currencies other than USD will be automatically converted into the currency of your payment. The FX rate will be determined by Mastercard.

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Frequently Asked Questions
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